Responsibilities:
1. Implement and manage our Sales Force Automation software (e.g., Salesforce, Event, CRM, DDI, PBI and OA) to automate and optimize sales processes.
2. Collaborate with the sales team to understand their needs and customize the SFA system accordingly.
3. Develop and maintain sales reports, dashboards, and analytics to provide insights into performance and identify areas for improvement.
4. Train and support sales team members in using SFA tools effectively.
5. Ensure data accuracy and consistency within the SFA system.
6. Integrate the SFA system with other business applications (e.g., CRM) to create a seamless workflow.
7. Continuously identify opportunities for process improvements and automation within the sales cycle.
8. Monitor key performance indicators (KPIs) and make data-driven recommendations for sales strategy adjustments.
9. Stay up-to-date with industry trends and best practices in SFA technology and methodologies.
10. Assist in the evaluation and selection of new SFA tools or software upgrades.
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- Proven experience with Sales Force Automation tools (e.g., Salesforce).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively and adapt to changing business needs.
- Knowledge of sales processes and best practices.
- Familiarity with data analysis and reporting tools.
- Certifications in relevant SFA platforms are a plus.